Courtyard by Marriott Erie Ambassador Conference Center

Marianne Fortin a month ago

Employees were friendly and rooms were clean. The main issue is that they advertise ev charging on thier own site and app, but they do not actually have any on property. There is a Tesla supercharger very close by though.

Rachel Hively 3 months ago

We were here for 6 days, supposed to be full housekeeping on the 3rd day, I had to ask twice & still as of today, checkout day they still never came to clean. The hallway floors are also dirty & trash cans overflowing. Last night my daughter & I both found toenails in the floor in our room, definitely not from us. My husband went & bought us toilet paper since they couldn't even bring us that when asked. They did finally manage to bring us a few towels. Lots of girls standing in hallways talking but apparently too busy to clean rooms. Front desk girls were super nice but that's about the only positive. Definitely looking forward to checking out today.

Jared McLeland 3 months ago

Location was ok and near the highway. Room was big which was nice when traveling with a toddler in a playpen. This hotel was old with new mixed in when I walked in the lobby I thought it would be a nice modern hotel then I saw the room and it was old with some modern mixed in. All staff I interacted with were friendly. The hotel wants to charge an outrageous price for breakfast we walked across the street to Cracker Barrel and paid half the price.

Ammar Zidat 4 months ago

If I could give it a lower review I would. My family and I traveled this weekend to erie to celebrate my graduation from medical school. Upon arrival around 7pm I informed the front desk that my graduation the following day was at 2pm and I kindly requested a late check out at 12:30PM which they were incredibly kind in agreeing too. Now the next morning arrives and I’m eating breakfast with my wife & son offsite and the front desk calls me at 11:20 and tells me that they can no longer accommodate my late check out for all 3 of my rooms and only one despite our arrangement and despite the fact that I was at the moment out of the room with all my belongings in the room. I rush back to the room and my wife, son, sister, mother and father & I attempt to get ready for my graduation in 20 minutes until the front desk at 12pm calls me and tells me I have 10 minutes to vacate the premises or she’ll be charging me a 20$ fee per room when again explained to her that I just need 30 minutes like I asked and was agreed too last night, since we drove 8 hours for my graduation from medical school and just wanted a little more rest especially with a 3 MONTH OLD BABY, and some time for us to get re

Nicole Clements 5 months ago

Staff is incredibly rude and unwelcoming. We choose this location because their website says it has “complimentary EV charging”. We were on a long road trip and as lifetime platinum, always choose Marriotts where we can charge up overnight. When we arrived and couldn’t find chargers, staff seemed annoyed and told me there were chargers on the other side of the Hilton nextdoor. He seemed even more annoyed when I said that was Tesla-only and I couldn’t use that. He then told me I should just goto the chargers in the Walmart parking lot. He told me “sorry if I FELT the website was misleading”. No- the website was absolutely deceptive claiming an amenity you don’t have. So rather than crashing into my room, exhausted after a long day - I unloaded and then got back into the car and had to go sit out front of Wal-mart for almost an hour. Also, When we were handed our key, it included a note with the hours for hotel amenities, which was hilarious because it listed times for the pool (closed for reno), times for the gym (closed for reno), that the bistro was open until 10 (it was closed at 9:30 when I got back from charging). I don’t mind the reviews that the place is run-down…

Cor Rina 6 months ago

From the beginning, the staff was not very friendly. Very unwelcoming. The Room was very clean, besides the bed smelling like sweat, but the light switch was broken on the wall and the sink did not drain, As well as the lever for the faucet was broken. We had a good nights rest until 7:32 in the morning when housekeeping was knocking on peoples doors. Other than that, we had a pretty decent stay! I just wish that the staff were a little more welcoming put a smile on your face, A smile will do more than you think!